Majestic’s warranty codes can be found at the bottom of the product description as well as listed on your purchase invoice. If you do have a warranty inquiry, please contact us using the form found on the Contact Us page or by calling 1-855-410-2337. Please note, it is your responsibility to maintain your receipt for warranty. No receipt = No warranty.
|Warranty Code||Total Limited Warranty Period |
|Period For No Charge* Repair or Replacement |
|Repair Cost During the Warranty Period
|A||10||1||1/10 of dealer retail price times number of years of use*|
|B||7||1||1/7 of dealer retail price times number of years of use*|
|C||5||1||1/5 of dealer retail price times number of years of use*|
|D||3||1||1/3 of dealer retail price times number of years of use*|
MAJESTIC MATTRESS MFG. LTD. prorated Warranty covers the following
All mattresses and box springs purchased separately carry no warranty.* This warranty does not include defects in quilted covers. The manufacturer reserves the right to repair or replace (at our option) any defects in the mattress or foundation exclusive of transportation costs, If a defect is observed, contact the MAJESTIC dealer from which your set was purchased. It is the purchaser’s responsibility to provide proof of purchase including purchase date to validate this warranty. This warranty applies to the original purchaser and is non transferable.
Any abuse, soiling or improper foundation support may cause this warranty to be void. Please consult your dealer for foundation requirements.
* some exceptions may apply
Warranty Code: A B C D E Z
Now a days, most mattresses are Non Flippable, so we are limited as to how we can rotate them. Obviously, if you have a No Flip single, single XL, double and queen size, you can only rotate the mattress 180 degrees. This should be done every 4 weeks.
If you have a No Flip king size mattress, you have more options! A king is almost square. It measures 76X80”. We recommend that you quarter turn your king mattress every 4 weeks. That is, a 90 degree rotation every 4 weeks. A king mattress, over time, will typically get a “high spot” in the middle. This is normal and is caused by the 2 piece foundations meeting together along with all the supports in the middle of the sleep set. When you see this “high spot” in the middle of your mattress developing, we recommend a simple quarter turn of the mattress only. This will get that “high spot” positioned side to side rather than head to toe. Now your bottom of your body will flatten down that annoying “high spot” and your king mattress will feel like new again! After rotating your mattress to this new position, it will hang over the outer edge of the foundations slightly. This is OK. We recommend you move your mattress close to your headboard so your pillow won’t get lost in the gap and position the mattress so there is an even overhang on both sides of the foundations. When that “high spot” starts to develop again, you will know what to do!
Please note that the handles on your mattress are for positioning of the mattress on your foundation only…NOT for lifting your mattress.